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How to Place an Order
and Order Policies

 



Shopping with ArtsNFlies.com is quick, easy and
secure!

The ArtsNFlies.com Shopping Cart

ArtsNFlies.com is pleased to use the Dansie Shopping Cart program. Dansie is one of the most powerful yet easy to use, reliable and secure shopping cart programs available today.

For those customers who are new to shopping online please take a moment to read how a shopping cart works:

A shopping cart program creates an electronic basket known as a "shopping cart" for each customer's order. The shopping cart acts just like the cart or basket you would use in a supermarket store, Wal-Mart, Kmart, etc. You can put items into your cart, add new items, remove items and so on. When you are finished shopping you go to the "check out" area. There your order is totaled, billing and payment information is securely entered, and your order is sent to us to be fulfilled.

It's that simple!
 

Paying for Your Order

ArtsNFlies.com gladly accepts several forms of payment. Please click here to read more about our Payment Options.

Shipping Your Order

ArtsNFlies.com offers several shipping methods to speed your order on its way. Please click here to read more about our Shipping Options.
 

Invoice Numbers

The invoice number our shopping cart system generates will be different from the invoice number printed on the printed/hardcopy bill you receive with your items. Please reference the invoice number on the printed invoice when contacting us regarding a your order. Thank you.


Secure Shopping with ArtsNFlies.com

For your security and convenience ArtsNFlies.com provides you with secure 128-bit RSA encryption when you enter your credit card information.

ArtsNFlies.com never sells or gives away our customer list or personal information! Your order is kept strictly private and confidential. For further information click here to read our Privacy Policy.

Placing an order is as easy as 1,2,3…Done!

The instructions below take you step-by-step through the process of placing an order with ArtsNFlies.com. You may print this page and keep it near by as a guide.

Please note: Some of our book, video, DVD, CD's, flowers and Orvis orders are entered and processed directly through our affiliated merchants (Amazon, Orvis, J.C. Whitney etc.). They have a slightly different method for placing orders. If you have any questions about ordering with our affiliated merchants please contact them directly. Thank you!

ArtsNFlies.com Online Ordering Instructions:

  1. Select and click on the catalog page you wish to browse. You may switch back and forth between our catalog pages as often as you like.

  2. Select and click the category/type of flies, materials, videos, books etc. you wish to view. The system will display all the items in the category you have chosen.

  3. For each item you wish to purchase select the size, style, color, etc. for that item. Please note that not all items require you to make a selection for size, style, color, etc.

  4. Enter the quantity you wish to purchase (you can always change the quantity later before the order is completed).

  5. Click to add an item to your shopping cartClick on the Add To Cart button to place this item into your shopping cart (you can always remove the item later before the order is completed!).


  6. The system will display the contents of your shopping cart, including the item you just selected. Any items you have previously selected and put into your shopping cart are also displayed.

  7. Click to continue shopping our websiteIf you wish to continue browsing our catalog click the gray Continue Shopping Button on the bottom right side of the shopping cart screen. Continue with step #8.

    If you are finished shopping and are ready to place your order click the continue with step #10.

  8. View contents of shopping cart or finish your orderAt any time you can view the contents of your shopping cart by clicking on the Shopping Cart link at the top of any page on our website.

  9. View contents of shopping cart or finish your orderWhen you have finished shopping, click on the Shopping Cart button located at the top of each page one our website.

  10. The system will display the contents of your shopping cart along with the total of your order (not including shipping charges, coupon or gift certificate discounts and sales tax, if applicable).

  11. Click to change the quantity of an itemTo change the Quantity of an item in your shopping cart: Simply overtype the Quantity of the item with a new value and click the Change Qty button for that item. The system will recalculate and redisplay your order based in the new quantity. You must click the Change button for the new Quantity to be recorded!


    Remove (delete) an item from your shopping cartTo remove (delete) an item completely from your shopping cart: Click the Remove Item button for the item you wish to delete from your cart. The system will recalculate and redisplay your order.


    If you have a gift or discount coupon enter the code number and click the Enter button. The system will recalculate and redisplay your order adjusted for the coupon. You must click the Enter button for the discount to be applied to your order!

  12. Select the shipping method for your order, payment method (Secure Online Credit Card, FAX, Pay Pal, Check/Money Order) and indicate sales tax.

    Orders being shipped to New York State: Please click the Sales Tax check box if your order is being shipped to an address in New York State. If you forget to check this box we will add in the sales tax when we process your order.

  13. Click to make payment and complete orderClick on the gray Purchase for $nn.nn button (where $nn.nn is the total of your order) located on the lower left corner of the shopping cart screen. The system will take you through a series of screens and prompt you to enter your billing, shipping and payment information.

    Orders by Secure Online Credit Card: Online orders can be paid by secure credit card transaction. After you enter you shipping and billing address you will be taken to our secure page for entering your credit card information.

    If you prefer to mail your credit card order please follow the directions below for Orders by Check/Money Order. However, instead of sending a check or money order be sure to write on your receipt (that you are mailing to us for the order) your credit card type (Visa or Mastercard) the full account number and the full expiration date (MM/DD/YYYY).

    Orders by Pay Pal: After you enter you shipping and billing address you will be taken to you will be taken to Pay Pal's secure web page for entering your Pay Pal payment information. Please follow the instructions on the Pay Pal web site completely to avoid delays with your order. Upon completing your Pay Pal payment you will automatically be returned to our shopping cart system.

    Orders by Check/Money Order: Orders to be placed my mail can be paid by check or money order. After you have completed your order, at the bottom of the last shopping cart page (the page that is your receipt) there will be instructions for where to mail your check or money order payment. Please follow them complete to avoid delays with your order.

    To ensure an accurate order and fast delivery please read each page's instructions carefully and following them exactly.

    The exact content of each screen will depend on how you have selected to place and pay for your order (Secure Online Credit Card, Pay Pal, Check/Money Order).

    When your order has been placed you will receive a confirmation by email. Keep this email for your records until your order has been received.

  14. You're done!

 

Order Expiration

All orders are valid for 10 business days from the day the order is received by ArtsNFlies.com. Payment in full must be received with in that time via any payment method described on our Payments Options page in order to receive the price quoted on the invoice. ArtsNFlies.com reserves the right to cancel or deny orders at any time after the 10th business day if full payment has not been received. If the customer wishes to continue with an online order cancelled due to non-payment he/she must re-enter the order in full via our online system. Prices will be the prevailing prices at the time of re-entry. Mail-order orders cancelled due to non-payment must be pre-paid in full before the order is shipped. In all cases ArtsNFlies.com reserves the right to charge a nominal restocking fee for any item(s) re-ordered with in 60 calendar days after a previous order(s) (online or mail-order) has been cancelled due to non-payment.
 

Special Orders

ArtsNFlies.com is glad to work with our customers for purchasing special items that are not as yet part of our standard catalog offerings.

If you are requesting custom flies or a modification to a pattern we currently offer (a tailored fly) please Click Here for our Custom Fly services.

If you are requesting information about any other product or service please contact us regarding the items.

If you are requesting a special order for any other product (e.g. fly tying material or tool, book, video, equipment etc) we will make a "best effort" to obtain the product. If the product can be obtained we send you a price quote for the item. This quote is valid for 10 business days from when we send it to you. Payment in full must be received before we will process your request. At our discretion, ArtsNFlies.com reserves the right to charge a 50% non-refundable deposit on special orders. Special ordered items can not be returned, exchanged or refunded.


Telephone Orders

We understand that some customers are not yet comfortable entering their credit card information into a web site.

If you wish to place your order by telephone you may call us at 1-631-957-9591 between 9am and 9pm Eastern Time. Or, if you prefer, contact us and provide your telephone number, along with the best time to call, and we will call you for your order (available for USA customers only).
 

Bulk Discounts

For customer who wish to purchase large quantities of our flies or fly tying materials & tools a discount is available to qualified orders. The amount of discount (if any) will vary based on the size of the order.

A discount on flies is available for purchases of 3 dozen or more of a single pattern. For example 3 dozen Electric Clousers, 3 dozen Gray's End Deceivers, etc). All flies must be purchased by the dozen to qualify. Non-dozen patterns or mixed styles will be charged at regular price.

A discount on fly tying materials and accessories (including fly tying tools) is available for purchases per dozen, per style (color, size etc - ex: 12 red Krystal Flash, 12 white Bucktails, 12 jars Softex etc). Your total order must include 5 dozen or more materials or tools. All materials must be purchased by the dozen, per style. Non-dozen materials or accessories will be charged at regular price.

In all cases please contact us before you place your order to see if a discount will apply.

 



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